Help / FAQ

 

About Indo-Asian Grocery :


What is Indoasiangroceries.com.au?
www.IndoAsianGroceries.com.au features a wide range of products and services from thousands of national, international and regional brands. There is a wide assortment of products. Our main product groups are rice, flour, oil, dried fruit, nuts, herbs, spices and legumes (peas, beans & lentils). Currently, we have approximately 2200 + food related items stored amongst others. Indo-Asian Grocery is the grocery shopping destination for millions of online users across the country.
Which cities are these deals available in?
Indo-Asian Grocery offers deals in all over Australia. Our aim is to reach and serve maximum customers in every corner of the country.

Our Online Grocery Shopping Store provides 24hrs shipping availability in Top cities of Australia like Sydney, Perth, Melbourne, Brisbane, Adelaide, Gold-Coast, Canberra, NYC, WA, NSW, Newcastle, Central-Coast, Wollongong, Geelong, Hobart, Townsville, Thuringowa, Cairns and more.

My account, login and alerts :


Do I need to sign up before any purchase?
Not at all, you can buy a product or a deal without signing up with us.
I forgot my password, what should I do?
Click ‘Login’ on the right corner of the page and then send a request for new password by clicking ‘Forgot Password’. We will send you a link to reset your password instantly.
How do I receive Email alerts?
Enter Your Email after that Click on ‘Subscribe Now’ button on Right side of the page in Footer and now you receive the best deals.
What are the benefits of signing up?
Signing up ensures smoother and quicker transactions, allows tracking order summaries and managing account information. What’s more!

Purchasing on Indo-Asian Grocery :


How do I make a purchase at Indo-Asian Grocery?
Just browse to the product page that you wish to purchase. Then click the ‘Add to cart’ button. The item will be added to your shopping cart. If you want, you can add more items to the cart to buy multiple things in single transaction. To purchase, click on Proceed to Payment. Fill in your contact details (email id, mobile number) and make the payment online. be sure to fill in your shipping details carefully. Alternatively, you can call our customer care at 0430 274 456 (Monday-Friday :09:30 AM to 07:30 PM & Saturday :10:00 AM to 06:00 PM ) to place your orders.
How do I know my purchase is complete?
You will see a confirmation message on the screen along with your order number.
Where can I browse for products available on Indo-Asian Grocery?
Just click on the ‘Products’ and 'Category'tab in Header of the page to see all the products. Look in specific categories to find the product of your choice.

We have wide grocery selection of Asian, Indian, Indonesian, Iranian/Persian, Mexican,South African, South Korean, and Sri Lankan products in Australia.
Can I buy multiple deals and products at one go?
Yes, just add whatever you want to buy in the Shopping Cart and pay at one go!